Football Manager 2011 FAQ

 

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I get the message " d3dx9_41.dll not found"

If you receive this message, update to the latest version of DirectX available from here:

http://www.microsoft.com/games/en-US...s/directx.aspx

If you continue to have issues with DirectX, there are further links below:

DirectX End-User Runtime Web Installer
http://www.microsoft.com/downloads/d...displaylang=en

Or for the full package

DirectX End-User Runtimes (August 2009)
http://www.microsoft.com/downloads/d...1-442d8712d553

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I have an SiS Graphics Card and it won't work:

We had large issues with these cards for FM2009, however since then there has been a solution.

If you update the drivers to VGA5.18 - http://majorgeeks.com/SiS_UniVGA5_Graphics_d5611.html (which was released in July this year), turn the detail in game down to ‘Low’ and we suggest slowing the match speed down to one notch under half-way.

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I can't play the game due to an XML parsing error

If you encounter the following:

Invalid Token XML parsing error

Try deleting the Settings folder from the following program path as detailed below:

First of all you need to turn on the hidden files and folders:

XP
My Computer
'Tools'
'Folder Options'.
The go to the 'View' tab and select 'Show hidden files and folders'

Windows Vista and Windows 7:
My Computer
'Organize'
'Folder and Search Options'.
The go to the 'View' tab and select 'Show hidden files and folders':

- Windows XP:

My Computer -> Local Disk (C: -> Documents and Settings -> <username> -> Application Data -> Sports Interactive -> Football Manager 2011 -> Settings

- Windows Vista / Windows 7:

Computer -> Local Disk (C: -> Users -> <username> -> AppData -> Roaming -> Sports Interactive -> Football Manager 2011 -> Settings

Please note saved progress may be lost.

Once deleted restart your computer and try launching the game again.

If you are unable to locate the folders please ensure that hidden folders are enabled as detailed below:

- Click on Start
- Select Control Panel
- Select Folder Options*
- Select View
- Select Show Hidden files and folders

*If Folder Options is not shown:

Windows XP/Vista : Select Classic View from the Control Panel.
Windows 7 : Select Large Icons from View By

'not well informed (invalid token) at line 1 of profile. '

It means one of your 'Profiles' has been corrupted. Shut down FM, delete the cache files and this should solve this issue (but you'll also lose stored profiles that are selectable from the drop down menu when you start a new game).

Details on how to delete your cache files can be found below.

"not well-formed (invalid token) at line 1 of last_saved_game.xml"

The game says it cannot be loaded
This can sometimes be resolved it by defragmenting the hard drive.
Open and run Disk Defragmenter by doing the following:

Windows XP

1: Click “Start”
2: Click “My Computer”
3: Right Click the local Disk that contains the FM2011 installation.
4: Go to “Tools”
5: Click “Defragment Now”
6: Click “Anylise”
7: Click “Report” – Check to see if the saved game that is not loading is listed as having missing fragments.

If it does have missing fragments then move the save to an external source (USB Memory Key, External Hard Drive) and try loading the game fro there. If the game works from the external source then running a full Defrag on the Drive should allow you to load it again. If not then your game is probably corrupted.

Windows Vista and Windows 7

1: Click “Start”
2: Click “Computer”
3: Right Click the local Disk that contains the FM2011 installation.
4: Select “Preferences”
5: Select “Tools”
6: Select “Check Disk”
7: Select “Start”

If the Save Game was showing any missing fragments then try to load the game again as Check Disk would have attempted to fix the problem. If that does not work follow the steps from Windows XP. Copy the file to an external source and attempt to run it from there. If successful defrag the Hard Disk and then try again.

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How to Carry out a Manual Uninstall on a PC

To Remove the Game files follow these steps:

Windows XP
1: Open “My Computer”
2: Navigate to “C:\Program Files\Sports Interactive

Windows Vista and Windows 7
1: Click “Start”
2: Click “Computer”
3: Navigate to “C:\Program Files\Sports Interactive

If you have more than one version of the game installed (For example, you have FM2009 and/or FM2010 installed) and only wish to remove one then go into the Sports Interactive Folder and delete the folder of the game you wish to remove.

Next you need to remove save games and other content, before following this step we recommend you back up any content you do not wish to lose, you can do this by copying your saved games to another location on your system.

Your saved games are located here in the 'Games' folder.

Windows XP:
1: Open 'My Computer'
2: Navigate to 'C:\Documents and Settings\<Name>\My Documents'

Windows Vista and Windows 7:
1: Click on 'Start'
2: Click on 'Computer'
3: Navagate to 'C:\Users\<Name>\Documents'

Look for the Sports Interactive Folder and follow the same steps for the game files.

Next remove your Cache and settings files:

First of all you need to turn on hidden files and folders.

Windows XP:
1. Click on 'My Computer'
2. Select 'Tools'
3. Choose ''Folder Options'.
4. Once there go to the 'View' tab and select 'Show hidden files and folders'

Windows Vista and Windows 7:
1. Click 'My Computer'
2. Select 'Organize'
3. Next Click 'Folder and Search Options'.
4. Once there go to the 'View' tab and select 'Show hidden files and folders'

When you have followed these steps you need to follow the instructions below:

Windows XP:
1. Open 'My Computer'
2. Navigate to : 'Documents and Settings\<Username>\Application Data\'
3. Go into the 'Sports Interactive' Folder.
4. Delete the 'Football Manager 2011' Folder.

Windows Vista and Windows 7:
1. Click 'Start'
2. Click your username on the start Menu
3. Click on 'AppData' and then 'Roaming'
4. Go into the 'Sports Interactive' Folder
5. Delete the 'Football Manager 2011' Folder.

Finally you will need to edit your registry to remove information Sports Interactive stores there.

Windows XP
1. Click on 'Start'
2. Click on 'Run'
3. In the text prompt box type 'regedit'
4. Navigate to: 'HKEY_LOCAL_MACHINE\Software\'
5. Delete the 'Sports Interactive Ltd' Folder.

Windows Vista and Windows 7
1. Click on 'Start'
2. In the search box type 'regedit'
3. Navigate to: 'HKEY_LOCAL_MACHINE\Software\'
4: Delete the 'Sports Interactive Ltd' Folder.

Note: Please do not tamper with anything else in this folder, your registry is very sensitive and changing something could cause your computer to malfunction.

Once all the steps above are complete your game will be completely uninstalled.

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How do I delete my Cache files?

First of all you need to turn on hidden files and folders.

XP:
My Computer
'Tools'
'Folder Options'.
The go to the 'View' tab and select 'Show hidden files and folders'

Windows Vista and Windows 7:
My Computer
'Organize'
'Folder and Search Options'.
The go to the 'View' tab and select 'Show hidden files and folders'

Once this is done, follow the instructions below:

Windows XP:
1. Open “My Computer”
2. Navigate to : “Documents and Settings\<Username>\Application Data\
3. Go into the “Sports Interactive” Folder.
4. Go to the “Football Manager 2011” Folder.
5. Delete the 'cache' Folder found inside here.

Windows Vista and Windows 7:
1. Click “Start”
2. Click your username on the start Menu
3. Click on “AppData” and then “Roaming”
4. Go into the “Sports Interactive” Folder
5. Go to the “Football Manager 2011” Folder.
6. Delete the 'cache' Folder found inside here.

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How do I delete my Settings files?

First of all you need to turn on hidden files and folders.

XP:
My Computer
'Tools'
'Folder Options'.
The go to the 'View' tab and select 'Show hidden files and folders'

Windows Vista and Windows 7:
My Computer
'Organize'
'Folder and Search Options'.
The go to the 'View' tab and select 'Show hidden files and folders'

Once this is done, follow the instructions below:

Windows XP:
1. Open “My Computer”
2. Navigate to : “Documents and Settings\<Username>\Application Data\
3. Go into the “Sports Interactive” Folder.
4. Delete the “Football Manager 2011” Folder.

Windows Vista and Windows 7:
1. Click “Start”
2. Click your username on the start Menu
3. Click on “AppData” and then “Roaming”
4. Go into the “Sports Interactive” Folder
5. Delete the “Football Manager 2011” Folder.

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How to Delete your Registry Files

Windows XP:
1. Click “Start”
2. Click "Run"
3. Type in "Regedit"
4. Go into the HKEY_CURRENT_USER Folder
5. Go into the 'Software Folder'
6. Delete the Sports Interactive Folder
7. Go into the HKEY_LOCAL_MACHINE Folder
8. Go into the 'Software Folder'
9. Delete the Sports Interactive Ltd Folder

Windows Vista and Windows 7:
1. Click “Start”
2. Type in the search box "Regedit"
3. Go into the HKEY_CURRENT_USER Folder
4. Go into the 'Software Folder'
5. Delete the Sports Interactive Folder
6. Go into the HKEY_LOCAL_MACHINE Folder
7. Go into the 'Software Folder'

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Where can I find the Data Editor or Resource Archiver?

If installed using the Offline activation method the game editor can be found at:

Computer > Local Disk (C: > All Programs > Sports Interactive > Football Manager 2011 > Tools

If installed using the STEAM activation method the game editor can be found at:

Computer > Local Disk (C: > Program Files > Steam > steamapps > common > football manager 2011 > tools

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MAC:


MAC System requirements

Minimum Spec: Intel Processor, OS X 10.5, Nvidia Geforce 7300 GT / ATI X1600 Radeon, 1GB System RAM, 4xDVD drive, 1024 x 768 32 Bit display, 2GB HD space, mouse, keyboard.

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I am getting a permanent 'Processing Please Wait' message when getting to the Start Screen:

You need to disable iDisk. Navigate to System Preferences\MobileMe\iDisk and click "Stop". The game should now run correctly.

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Applying Updates

There are two methods available for updating Football Manager 2011.

The first method is from the launch menu under Check for Updates:
The second method is to download the patch from the Football Manager website:
Once downloaded (default location Downloads) double click on the file and follow the on screen instructions for installing the update.

On screen confirmation will be provided at the end of the installation.

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Identifying update version

To manually confirm that the update has been applied go to Preferences from the launch menu.

The Football Manager version is displayed on the top section of the navigation bar which can be crossed referenced with the title of the download file

If you are experiencing issues downloading or installing the patch please submit a support ticket for further assistance.

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Running with Jerky 3D

If you meet the requirements and have the latest Apple Updates installed try changing the resolution and graphical 3D settings in-game:

Select Preferences from the launch menu:

Select Display & Sound:

From the Windows Settings section:

Select Windowed from Display Mode.

From the 3D Settings section:

Uncheck Enable 3D Match Cameras:

From the 3D Settings section uncheck the following:
Show Player Names
Show Stadiums
Show Sky
Show Crowd
Enable Weather Effects

Click on Confirm:

If it appears smoother or does not crash to desktop, go back into the Display & Sound settings and one at a time adjust the Display Mode while increasing the details from Graphical Detail under 3D Settings until you find a satisfactory playing level.

If you are still experiencing problems please submit a ticket through the support section for further assistance and advice.

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Where are my Save games stored?

The saved files for Football Manager 2011 are stored in the following directory:

Finder\Macintosh HD\Documents\Sports Interactive\Football Manager 2011\Games

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How Do I Uninstall the Game

Advanced Uninstall

This uninstall guide assumes earlier editions of Football Manager were and are still installed such as Football Manager 2009 and 2010

If this is not the case please delete the Sports Interactive folder instead of the Football Manager 2011 folder as outlined in each individual step:


1. Confirm that Football Manager has been removed from the Application folder:

- Go to Finder
- Go to Macintosh HD
- Go to Application
- Go to Sports Interactive
- Go to Football Manager 2011
- Delete all contents in this folder

2. Remove from the Users section:

- Go to Finder
- Go to Macintosh HD
- Go to Users
- Go to Shared
- Go to Sports Interactive
- Go to Football Manager 2011
- Delete all contents in this folder


3. Remove from Documents save files:

- Go to Documents
- Go to Sports Interactive
- Go to Football Manager 2011
- Delete all contents in this folder

* Save files are stored in the Game Folder located in Football Manager 2010 if you choose to create a backup.


4. Remove from Preferences following the instructions below:

- Go to Finder
- Go to Macintosh HD
- Go to Users
- Go to yourhome (Shape of a house) folder
- Go to Library
- Go to Preferences
- Go to Sports Interactive
- Go to Football Manager 2011,
- Delete all contents in this folder.


5. Remove from Caches following the instructions below:

- Go to Finder
- Go to Macintosh HD
- Go to Users
- Go to yourhome (Shape of a house) folder
- Go to Library
- Go to Caches
- Go to Sports Interactive
- Go to Football Manager 2011,
- Delete all contents in this folder.

6. Remove from Logs following the instructions below:
- Go to Finder
- Go to Macintosh HD
- Go to Users
- Go to your home (Shape of a house) folder
- Go to Library
- Go to Logs
- Go to Sports Interactive
- Go to Football Manager 2011,
- Delete all contents in this folder.

Football Manager 2011 will now be removed from your Apple Mac.